Help Center
Simple answers for common questions.
How EscrowVillage works
- Buyer and seller agree on the deal terms.
- One person creates an escrow on the website.
- Buyer deposits the money into escrow (not to the seller).
- Seller delivers the item or account.
- Buyer confirms and releases payment. If there is a problem, dispute can be opened.
Deposits
Go to Dashboard → Deposit, choose NGN or USD, then follow the instructions shown.
Always deposit from an account you control. Keep your proof.
Withdrawals
Go to Dashboard → Withdraw, choose NGN or USD, enter amount, then confirm.
Some accounts may have withdrawal limits for safety. If you are blocked, contact support.
Avoid scams
- Never pay the seller directly.
- Use escrow for every deal with a stranger.
- Keep clear proof: chats, receipts, screenshots, delivery proof.
- If anything feels wrong, open a dispute inside the escrow.
Need support?
Use the support link inside your dashboard, or message us on WhatsApp from the website.